Samsung Contact Center Pro (SCC Pro)

Samsung Contact Center Pro (SCC Pro) is specially designed for enterprises with more demanding requirements typically found in classic inbound and outbound contact centers. From IVR, overflows and skills-based routing to workload balancing and virtual queuing, Samsung provides a full suite of powerful tools delivering a professional, streamlined contact center experience.

  • Ease of Use
  • Saves Time and Resources
  • Improved Productivity and Service Levels
  • Empowered Flexible Workforce