A single, compact, feature-rich platform that integrates the capacities you demand–Voice over IP technology and wireless communications working together as one.
The OfficeServ 7030 offers small businesses a host of sophisticated standard and optional features. Designed for ease of use, most features can be used with a simple touch of a button, allowing users quick access to the systems comprehensive functionality.
▪Automated Attendant, and Uniform Call Distribution (UCD)
▪Call Queuing with comfort messages ensures calls are handled efficiently.
▪Cost effective IP trunks using industry standard SIP protocols
▪Easy to deploy IP extensions for remote workers and/or other offices
▪WiFi for wireless voice and data
▪Mobex functionality allows mobile phones (or other numbers) to be seamlessly paired with desktop phones
The OfficeServ 7030 can be configured with a full range of analog trunks and extensions, digital trunks and extensions, IP devices, wireless, standard SIP in multiple combinations.
Flexible and easy to grow
The OfficeServ 7030 is very flexible and can grow with you, so whether you have a single business, or multiple sites, the Samsung 7030 delivers the same power and benefits to you as the larger, much more expensive telephone systems.
OfficeServ 7030 supports a range of stylish, easy to use ergonomic wireless, digital and IP handsets, to provide for each user’s precise needs – from making to receiving calls, forwarding to simple navigation through the system’s extensive list of features.
Voicemail and Email Integration
Samsung Voicemail offers advanced call messaging facilities and puts the users in control by allowing voice messages to be left when staff are busy or out of the office. Users can record their own personal greetings for different conditions (busy, no answer, out of the office, on holidays etc)
Samsung voicemail goes one step further, allowing users to intelligently route callers with different greetings and employing call routing based on time of day, day of week, caller ID and DDI (Direct Indial)
The email integration feature gives users the ultimate tool to access and manage voice messages and emails directly from their email inbox. Whether you’re on the road or in the office, users can receive, respond to, transfer and forward voice and email messages with ease and efficiency.
Incoming calls are never kept waiting to be answered with Samsungs Auto Attendant. The Auto Attendant can answer multiple calls simultaneously , providing different greetings for each extension or department.
The Auto Attendant can act as your organisations front line for customers first point of contact or as a reception overflow during peak periods.
Computer Technology Integration (CTI)
The OfficeServ CTI application suite offers an outstanding range of applications that make it easy to use and customise your OfficeServ 7030. OfficeServ Communicator, Easyset and Manager software applications are available with all new OfficeServ 7030 systems. OfficeServ 7030 is Microsoft TAPI compliant, and therefore compatible with a wide range of industry standard CTI applications.